Monday, November 13, 2017

How The Red Cross Assists Service Members, Veterans And Military Families

Written by: Rosalind SE Carney, volunteer

Did you know... 


The American Red Cross has served more than one million military families since 9/11/01. From the first day of enlistment, service members, veterans and military families can access the following services:

Information Referral

This is a confidential service that provides connections to local, state and national resources. These resources include emergency requests for food, clothing and shelter, referrals to financial, legal and mental health counseling services, and respite care for caregivers. Information referral services operate via a network of Red Cross chapters in nationwide communities and military installations. The American Red Cross Emergency Communications Center is available to help 7 days a week, 24 hours a day, 365 days a year. Call 1-877-272-7337 (toll-free) or contact your local Red Cross.

Deployment Services

Coping with Deployment is a free course that was specifically designed for the spouses, parents, older children, siblings and significant others of service members, as well as military members who may take the course alongside their family. This course offers guidelines for increasing resiliency and information about how to give psychological first aid to others in stressful times. Reconnection Workshops help service members who have recently returned from active duty to reintegrate successfully into the new family dynamic, and help children build emotional and coping skills. 

Veteran Services


In addition to the resource described in “Information Referral,” the Red Cross provides veterans with additional help, including assistance with preparation of benefit claims and information on veterans cemeteries and burial benefits. Within the Veterans Administration (VA) and military hospitals, Red Cross volunteers provide assistance in the areas of rehabilitation, recreation, administration and personal services.

To access these or other services to the armed forces, call 1-877-272-7337 (toll-free) or contact your local Red Cross.

Download the free Hero Care App to access vital emergency and non-emergency resources for military members, veterans and military families by texting "GETHEROCARE" to 90999.

Learn More about Services for Veterans.

Learn More About Information Referral.

Learn More About Deployment Services.

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